Shipping & Delivery

LIMN DELIVERY

FROM US TO YOU.

 

Limn delivers to more than 200 countries worldwide. Delivery times vary depending on the garment, fulfilment location and destination, so we keep the information below as clear as possible.

WORLDWIDE

Delivery available to 200+ countries.

TRACKED

Tracking provided once your order ships.

FLEXIBLE FULFILMENT

Orders may ship from different locations.

HOW WILL MY ORDER BE SHIPPED?

Limn works with fulfilment locations in the United Kingdom and internationally. The location used depends on the garment, available stock and delivery destination.

Orders are dispatched using established local and international delivery partners. The courier used can vary depending on the destination, parcel size and weight.

WHERE DOES LIMN DELIVER?

Limn currently delivers to more than 200 countries and regions worldwide.

There may occasionally be destinations we cannot service due to courier restrictions or local delivery limitations. If your location is unavailable during checkout, contact us and we can confirm the options available.

WILL I PAY CUSTOMS OR IMPORT FEES?

International orders may be subject to customs duties, taxes or import charges when entering the destination country. These charges are determined by local authorities and are outside Limn's control.

Where possible, we select an appropriate fulfilment location for the destination. However, we cannot guarantee that an international shipment will be free from customs or import charges.

Any duties or charges applied by the destination country are the responsibility of the recipient unless otherwise stated at checkout.

HOW LONG DOES DELIVERY TAKE?

Delivery time depends on the product, where it is fulfilled and its destination. Please also allow approximately 1 to 3 business days for order processing where applicable.

UK FULFILMENT

United Kingdom 3 to 7 business days

INTERNATIONAL FULFILMENT

United Kingdom 8 to 15 business days
Europe 8 to 15 business days
Canada 8 to 15 business days
United States 8 to 18 business days
Australia, New Zealand & Asia 5 to 15 business days
Mexico, Central & South America 9 to 20 business days

MADE TO ORDER

United Kingdom 9 to 20 business days
Europe 9 to 20 business days
Canada 9 to 20 business days
United States 9 to 20 business days
Australia, New Zealand & Asia 9 to 20 business days
Mexico, Central & South America 9 to 20 business days

These are estimated delivery windows rather than guaranteed arrival dates. We deliberately allow some flexibility in our estimates rather than promising a date we cannot control.

Products that are already available at the relevant fulfilment location will often arrive toward the earlier end of the estimate. Made-to-order garments require additional preparation before dispatch.

WILL I RECEIVE TRACKING?

Yes. Tracking is provided for dispatched orders. Once your order ships, you will receive an email containing the available tracking information.

If an order is divided into more than one shipment, you may receive separate tracking numbers for each parcel.

WHY IS MY TRACKING NOT UPDATING?

Tracking does not always update immediately after dispatch. It can take approximately 2 to 5 business days for the first movement or courier scan to appear.

If your tracking has shown no information for more than 5 business days after dispatch, contact us with your order number and we will take a look.

WILL EVERYTHING ARRIVE TOGETHER?

Not always. Products within the same order can occasionally be fulfilled from different locations or prepared on different schedules.

If your order needs to be split, the parcels may arrive separately. Where tracking is available, you will receive the relevant tracking details for each shipment.

MY ORDER IS TAKING LONGER THAN EXPECTED

International delivery can occasionally be affected by customs, courier networks, local holidays and other delays outside our direct control.

If your order has passed the estimated delivery window, contact us with your order number and we will check the latest available information for you.

NEED AN UPDATE?

If you have a question about delivery or an existing order, contact us. Include your order number where possible so our customer service team can find it quickly.